At Ethan Stays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services. By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Personal details such as your name, email address, phone number, and payment information when you book or inquire about our services.

  • Travel preferences and requirements you provide to us for planning and management purposes.

  • Technical information including IP address, browser type, and device information collected automatically when you use our website.

How We Use Your Information

Your information may be used to:

  • Provide concierge, vacation package planning, and corporate travel management services.

  • Process and manage bookings, reservations, and payments.

  • Communicate with you about your travel arrangements, updates, and special offers.

  • Improve our website, services, and customer experience.

  • Comply with legal obligations and prevent fraudulent activity.

Sharing of Information

We do not sell your personal information to third parties. We may share your data only when necessary to:

  • Complete bookings with trusted travel partners, hotels, or service providers.

  • Comply with applicable laws, regulations, or legal processes.

  • Protect the rights, safety, and security of Ethan Stays, our customers, and partners.

Data Retention

We retain your information only for as long as necessary to provide our services and comply with legal requirements. Once your data is no longer needed, we securely delete or anonymize it.

Opt-Out Instructions

You have the right to opt out of receiving promotional communications from us at any time. To do so, you can:

  • Click the “unsubscribe” link in any of our marketing emails.

  • Email us directly at [email protected] with the subject line “Opt-Out.”

Please note that you may still receive non-promotional emails related to your bookings or service requests.

Security of Your Information

We implement industry-standard measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Users

As Ethan Stays operates worldwide, your information may be processed in countries outside your place of residence. By using our services, you consent to such transfers, provided they are protected by appropriate safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
[email protected]